Water Softeners


Sterling Water Softeners

Sterling uses the latest innovations in water softening products.  Long gone are the softeners with manual dials - our softeners are able to determine your usage and program themselves accordingly.  If you are new to soft water, you will immediately notice a difference when you shower, do laundry, or run the dishwasher.  If you are upgrading your existing water softener, it is likely you will notice a significant decrease in salt usage.

What is soft water?

Water naturally has a variety of minerals such as calcium and magnesium. Whether a water supply is considered “hard” or “soft” depends on how much of these minerals are in your water. Soft water contains lower levels of calcium and/or magnesium than hard water.

Do I need to soften my water?

There is no requirement to soften your water. The decision to soften is a personal choice that can affect your home and the environment. If your water’s hardness is greater than 7 grains per gallon or 120 mg/L, then you might need a water softener to ensure your appliances run well and to improve the taste, smell, or look of your water.

Understand the hardness of your water

To decide if you need a home water softener, learn about the hardness of your home’s water. You can measure the hardness of your water using a test kit or have Sterling Plumbing & Heating test your water for you.  In addition, check with your local community Water divisions for information on hardness in your area.

Advantages of home water softening
  • Prevents build-up of minerals (scale) on the inside of pipes, fixtures, and hot water heaters.
  • Lengthens the life of some appliances.
  • Reduces or prevents mineral spots on glassware.
  • Prevents or reduces soap films and detergent curds in sinks, bathtubs, and washing machines.
How do home softeners work?

Home water softeners, also called ion exchange units, are appliances that remove calcium, magnesium, and other minerals from drinking water. Resin beads inside the softener trap the calcium and magnesium and exchange them for sodium or potassium. Once the resin beads become full of calcium and magnesium, a highly-concentrated salt or potassium solution removes the calcium and magnesium from the beads. After passing through the beads, the resulting chloride solution becomes a waste stream that goes down the drain and ultimately into the environment.

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